FAQ

Please refer to each individual listing for estimated ship times. Pre-order periods are typically three weeks long, and you can expect your jewelry to ship within 2-4 weeks thereafter. The best things in life are handmade and thus take time! Once your purchase is on its way, you will receive a confirmation email with your tracking number included.

If you'd like an item in a rush, please reach out to hello@sabinemade.com or fill out this contact form so that we may check availability. We are happy to try to make accommodations for shorter time frames!

Please read the full return policy here to see whether your order is eligible for return or exchange.

Check out this at-home size guide here!

There are many ways to keep your jewelry sparkling like new. Read the complete care guide here!

While not every piece can be made in gold fill, most jewelry can be made in solid gold. Reach out here with any custom inquiries and requests.

Gold fill jewelry features a thick layer of 14k gold mechanically bonded to a base metal—unlike gold plating, which is a thin coating that wears off quickly. Gold fill is significantly more durable and long-lasting, containing approximately 100 times more gold than plated jewelry. With proper care, gold fill pieces can last decades without losing their luster.

Learn more about how to properly care for gold fill jewelry here.

As a newly launched small business, we currently offer shipping within the U.S. only—for now! We’re working toward expanding internationally, so stay tuned.

In the meantime, we can provide personalized international shipping estimates and create custom invoices for interested customers. If you'd like to place an order from outside the U.S., please contact us here and we’ll do our best to accommodate you.

Fill out this contact form or send an email to hello@sabinemade.com.