FAQ

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How long will it take for my order to arrive?

Please refer to each individual listing for estimated ship times. The best things in life are handmade and thus take time! Once your purchase is on its way, you'll receive a confirmation email with your tracking number included.

If you'd like an item by a certain date, please reach out to hello@sabinemade.com or fill out this contact form. We are happy to try to make accommodations for shorter time frames!

Can I return or exchange my order?

Please read the full return policy here to see whether your order is eligible for return or exchange.

How do I figure out my ring size?

Check out this at-home size guide here!

How do I care for my jewelry?

There are many ways to keep your jewelry sparkling like new. Read the complete care guide here!

Why is not all jewelry available in gold?

While not every piece can be made in gold fill, most jewelry can be made in solid gold. Reach out here with any custom inquiries and requests.

What is gold fill vs. gold plating?

Gold fill jewelry features a thick layer of 14k gold mechanically bonded to a base metal—unlike gold plating, which is a thin coating that wears off quickly. Gold fill is significantly more durable and long-lasting, containing approximately 100 times more gold than plated jewelry. With proper care, gold fill pieces can last decades without losing their luster.

Learn more about how to properly care for gold fill jewelry here.

Do you ship internationally?

Yes, we can provide personalized international shipping estimates and create custom invoices for interested customers. If you'd like to place an order from outside the U.S., please contact us here and we’ll do our best to accommodate you.

What if I have a specific question?

Fill out this contact form or send an email to hello@sabinemade.com.